Priority Colo Inc.

I went on and opened a ticket (WEJ-422053) on this issue, hopefully documenting it properly.

More info:

Based on the infor at http://www.spamassassin.org/, I found similar text in a file named ".filter" in the creedmoornc root directory. I have renamed this file to see if the symptoms change. Does this sound familiar to anyone?

Does addspamfilter.html create this file?

Luke

I apologize for not explaining my problem clearly.


Take a look at the "spamassassin deleting spam" topic under reseller assistance. I screwed up by clicking the "delete spam" option, and I don't want to lower the score because I can't see what's getting tagged anymore.

Sorry I'm dragging this out ...

Thanks, Myles

I do want to lower the score, but indications are that messages tagged as SPAM are being deleted because I told Spamassassin to do it and then changed my mind. I'm reluctant to lower the score until I can look at the tagged messages, at least for awhile.

Luke

More information:

Apparently, clicking the "click here" option executes addspamfilter.html, which doesn't seem to be in my tree. I'm assuming it created a filter, though I can't seem to find it in the .spamassassin folder. Any ideas?

my SPAM folder is empty. All appearances are that the SPAM is being deleted because I initially selected that option. How do I reverse that?

As for the 5.0, the instructions say "5.0 is the default setting, and is quite aggressive; it would be suitable for a single-user setup, but if you're an ISP ...

"A really good solution would be to implement SPF into the email server. I don't mean just a txt entry in the DNS, but a true spf entry in it. This would greatly help determine between spam and genuine email."

Can I be a guinea pig?

http://www.prioritycolo.com/support

http://www.creedmoornc.com/support.jpg

I agree that BoxTrapper (or Active Spam Killer or any of the other similar tools) are less than ideal. However, it works better than any other solution I've seen. Yes, I get email verification notices where someone has ...

Only problem I actually read the guidelines. The one for the help desk says "Try our help desk for urgent support", key word there being urgent. This wasn't urgent (although when it went belly up it was - thanks to you guys for a fast resolution, although I still wish I could get boxtrapper to work!)

Since I seem to be the only one talking to me, here's some additional info:

Boxtrapper worked fine for 24 hours or so, until it went into some endless loop that hammered my server into submission. Had to kill it. Back to Spamassassin which is a less than ideal solution.

When activating spamassassin I initally chose the option to delete all mail identified as spam ("To simply have the server DELETE and NOT deliver emails that are tagged as spam by SpamAssassin, click here now"). I subsequently decided that this was not such a great idea and clicked on the "Disable ...

It's embarrassing to (at least partially) answer your own question, but it looks like the Boxtrapper utility included with Cpanel will accomplish this. Anyone use it? If so, got any tips (I'm searching, so I may answer this question as well) on how users can update their white/ignore/black lists?

This probably should have gone under webhosting assistance - please feel free to move, and my apologies

Hope this isn't a stupid question, but prepared for the brickbats if that be the case...

Spam and junk are a growing problem for users. SpamAssasin used to be a workable solution, but more and more is getting through. Can I install an tool like "Active Spam Killer" on my websites? We use this tool ...