Search found 710 matches
- Mon Nov 25, 2019 5:55 am
- Forum: Facility & Network Related
- Topic: 24-Nov-2019 - dist01.tor1/dist02.tor1 network issues - Postmortem
- Replies: 0
- Views: 13969
24-Nov-2019 - dist01.tor1/dist02.tor1 network issues - Postmortem
Hi Folks, As some customers had detected, the dist01.tor1 and dist02.tor1 distribution routers experienced an increase in dropped packets, and network instability, beginning around 12:15am on 24-Nov-2019. The following postmortem is a breakdown of the specific timing, events, and details surrounding...
- Thu Oct 10, 2019 2:58 pm
- Forum: Facility & Network Related
- Topic: 19-Oct-2019 - Tor1/151 Front St. Power Maintenance/Diesel Day
- Replies: 0
- Views: 14598
19-Oct-2019 - Tor1/151 Front St. Power Maintenance/Diesel Day
Hello Everyone, Please be advised of the following maintenance window: Maintenance Window: Saturday October 19th, 2019; 6:45AM - 6:30PM Eastern Time Facility: Tor1 Affected Device: Primary power feeds Affected Customers: All customers Service Impacting: No - Precautionary maintenance notice Details:...
- Tue Sep 03, 2019 1:53 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor1 UPS Maintenance - 12-Sep-2019 - 9:00am - 2:00pm Eastern Time
- Replies: 0
- Views: 13833
Scheduled Tor1 UPS Maintenance - 12-Sep-2019 - 9:00am - 2:00pm Eastern Time
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Thursday September 12th, 9:00am - 2:00pm Eastern Time Affected Device: UPS-A.tor1, UPS-B.tor1 Affected Customers: Web Hosting/Reseller Hosting Customers, Dedicated Server Customers [in Tor1], Colocation Customers [i...
- Wed Apr 03, 2019 3:41 am
- Forum: News
- Topic: Helpdesk upgrade - password reset required
- Replies: 0
- Views: 13757
Helpdesk upgrade - password reset required
Hi Folks, We're pleased to announce that we have upgraded our customer support helpdesk, and have wound down the old system. While our old helpdesk software had been instrumental in providing support for many thousands of tickets over the past decade, the software in question has been abandoned by i...
- Mon Mar 25, 2019 7:33 pm
- Forum: Facility & Network Related
- Topic: Reseller Hosting PHP/MySQL/Related Upgrades - 06-Apr-2019 - 12:01am - 3:00am Eastern Time
- Replies: 0
- Views: 14811
Reseller Hosting PHP/MySQL/Related Upgrades - 06-Apr-2019 - 12:01am - 3:00am Eastern Time
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Saturday April 6th, 12:01am - 3:00am Eastern Time Facility: Tor1 - 151 Front street west Affected Device(s): www2.pcdc.net, www3.pcdc.net Affected Customers: Shared/Reseller hosting customers Service Impacting: Yes ...
- Fri Nov 23, 2018 6:06 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor2 UPS Maintenance - 30-Nov-2018 - 9:00am - 2:00pm Eastern Time
- Replies: 0
- Views: 23571
Scheduled Tor2 UPS Maintenance - 30-Nov-2018 - 9:00am - 2:00pm Eastern Time
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Friday November 30th 2018, 9:00am - 2:00pm Eastern Time Affected Device(s): UPS-A.tor2, UPS-B.tor2 Affected Customers: Tor2 Dedicated Server Customers, Tor2 Colocation Customers Service Impacting: No - Precautionary...
- Fri Nov 02, 2018 3:44 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor1 network maintenance - 09-Nov-2018
- Replies: 0
- Views: 13832
Scheduled Tor1 network maintenance - 09-Nov-2018
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Friday November 9th, 2018, 12:01am - 3:00am Eastern Time. Facility: Tor1 Affected Device(s): core02.tor1 Affected Customers: Tor1 BGP customers physically connected to the core02.tor1 router. Service Impacting: Yes ...
- Fri Oct 19, 2018 3:30 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor1 network maintenance - 26-Oct-2018
- Replies: 0
- Views: 14447
Scheduled Tor1 network maintenance - 26-Oct-2018
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Friday October 26th, 2018, 12:01am - 3:00am Eastern Time. Facility: Tor1 Affected Device(s): core01.tor1 Affected Customers: Tor1 BGP customers physically connected to the core01.tor1 router. Service Impacting: Yes ...
- Wed Oct 10, 2018 4:58 am
- Forum: Facility & Network Related
- Topic: 09-Oct-2018 Tor1 network issues - Postmortem
- Replies: 0
- Views: 13719
09-Oct-2018 Tor1 network issues - Postmortem
Hello Folks, As some customers will have noticed, the Tor1 facility had an unexpected network incident on 09-Oct-2018 causing multiple brief periods of connectivity issues, and latency for many customers in the Tor1 facility. The following postmortem is a breakdown of the specific timing, events, an...
- Tue Jun 19, 2018 2:22 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor1 network maintenance - 23-Jun-2018
- Replies: 0
- Views: 13218
Scheduled Tor1 network maintenance - 23-Jun-2018
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Saturday June 23rd, 2018, 12:01am - 1:30am Eastern Time. Facility: Tor1 Affected Device(s): core01.tor1 Affected Customers: Tor1 BGP customers physically connected to the core01.tor1 router. Service Impacting: Yes -...
- Tue May 22, 2018 4:58 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor1 network maintenance - 26-May-2018
- Replies: 0
- Views: 12035
Scheduled Tor1 network maintenance - 26-May-2018
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Saturday May 26th, 2018, 12:01am - 1:30am Eastern Time. Facility: Tor1 Affected Device(s): core02.tor1 Affected Customers: Tor1 BGP customers physically connected to the core02.tor1 router. Service Impacting: Yes - ...
- Tue Apr 10, 2018 5:21 pm
- Forum: Facility & Network Related
- Topic: 21-Apr-2018 - Tor1/151 Front St. Power Maintenance/Diesel Day
- Replies: 0
- Views: 12635
21-Apr-2018 - Tor1/151 Front St. Power Maintenance/Diesel Day
Hello Everyone, Please be advised of the following maintenance window: Maintenance Window: Saturday April 21st, 2018; 8:00AM - 6:00PM Eastern Time Facility: Tor1 Affected Device: Primary power feeds Affected Customers: All customers Service Impacting: No - Precautionary maintenance notice Details: T...
- Fri Sep 29, 2017 12:50 pm
- Forum: Facility & Network Related
- Topic: Scheduled Tor1 UPS Maintenance - 04-Oct-2017 - 9:00am - 2:00pm Eastern Time
- Replies: 0
- Views: 6592
Scheduled Tor1 UPS Maintenance - 04-Oct-2017 - 9:00am - 2:00pm Eastern Time
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Wednesday October 4th 2017, 9:00am - 2:00pm Eastern Time Affected Device: UPS-A.tor1, UPS-B.tor1 Affected Customers: Web Hosting Customers, Dedicated Server Customers, Colocation Customers Service Impacting: No - Pr...
- Mon Sep 18, 2017 1:45 pm
- Forum: Facility & Network Related
- Topic: Tor2 - Facility CRAC/HVAC Upgrades - 25-Sep-2017 - 27-Oct-2017
- Replies: 0
- Views: 6715
Tor2 - Facility CRAC/HVAC Upgrades - 25-Sep-2017 - 27-Oct-2017
Hi Folks, Please be advised of the following maintenance window: Maintenance Window: Monday September 25th - Wednesday September 27th, 2017 Facility: Tor2 Facility Affected Device(s): hvac1.tor2, hvac5.tor2 Affected Customers: General/Facility Service Impacting: No - Precautionary notice only Detail...
- Thu Nov 24, 2016 2:45 am
- Forum: Reseller Assistance
- Topic: Questions involving scripts
- Replies: 1
- Views: 17760
Re: Questions involving scripts
Hello Ray,
The easiest way would be to do so VIA a SSH client of your choice (IE: "putty").
The easiest way would be to do so VIA a SSH client of your choice (IE: "putty").