Subdomains (www6)

[Alexander]

Some client created a subdomain but I cant seem to get the redirect right:

The subdomain is photos.chillbay.com. When I change the redirect settings this is what the result page looks like:

Sub Domain Maintenance

SubDomain Redirection
photos_chillbay.com.chillbay.com is currently being redirected to http://www.chillbay.com/4ImageCrap

And to no surprise, it does not work .. (nor does photos_chillbay.com.chillbay.com) .. .Any clue hwat I did wrong?

[porcupine]

When you type in the subdomain, are you typing:

"photos.chillbay.com"

or

"photos"?

Because if it's the first, it would likely explain your problem.

[Alexander]

Just 'photos'.. .CPanel seems to add _chillbay.com by itself, which is odd, since it's also in the pulldown menu (if I am not mistaken)

[porcupine]

Hrm,

Chances are then that it didn't add the entry in the DNS zone properly. Try to edit the DNS zone if it's not your main account and check for the entry, if it's not there, plop it down into the DNS zone. If that doesen't help, feel free to toss open a helpdesk ticket and we'll look at it in detail.

[Alexander]

Hrm,
Chances are then that it didn't add the entry in the DNS zone properly.

Why not? IS it the way you set them (you = client) or is it something the server should do?

Try to edit the DNS zone if it's not your main account and check for the entry,

Where? In WHM I suppose? I found the setting, but there aren't any subdomains listed. Shoulh I do it using a CNAME? I am not really familiar with this, + I would love to see CPanel handle this since manually setting up any subdomain for a client isn't something I look forward to. Am I the only one having problems with this?

Btw I noticed almost all entries in the first column are emtpy, which seems weird. (there are 2 CNames (14400) to chillbay.com, those might be the subdomains that dont work).

[Alexander]

Hey i just noticed:
WHM 7.2.0
Cpanel 7.2.1-S67
RedHat 7.3

Would that mean the 2 subdomain bugs are fixed?