Email problem.

Technical support for webhosting Resellers, and questions which directly relate to their services.

Moderator: Admins

Post Reply
simeon
newbie
Posts: 18
Joined: Wed Jun 08, 2005 9:46 am

Email problem.

Post by simeon » Mon Jun 27, 2005 5:27 pm

I've got a client who is suddenly receiving the following error in Outlook Express when downloading email.

"Your server has unexpectedly terminated the connection. Possible causes include server problems, network problems or a long period of inactivity."

Just one client, so its likely on her end, however, any thoughts as to what might cause this message?

Thanks.

Simon

Alexander
not so much a newbie
Posts: 50
Joined: Fri Dec 20, 2002 2:52 pm

Post by Alexander » Mon Jun 27, 2005 5:32 pm

Maybe her spamfilter (f.e. MailWasher) checks e-mail at the same time her e-mail client does. I've had this problem a few times myself, they get in eachothers way ... maybe that's the case?
Alexander

Post Reply