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WHM won't start, complains of "Invalid Hostname"
Posted: Fri Oct 27, 2006 12:18 pm
When I try to access WHM at http://my_primary_ip/whm I get the following error message:
Invalid Hostname. (This account is currently not available.). Hostnames may not contains spaces or tabs.
Any clues on why this might be?
Posted: Fri Oct 27, 2006 6:39 pm
I don't know why it may be happening for you, but you can try:
The above is for a secure connection. If it doesn't work, try:
The trailing slash is important in the above examples.
Posted: Sat Oct 28, 2006 9:34 am
Thanks for the advice, but still no dice.
Posted: Sat Oct 28, 2006 11:45 am
leeo wrote:Thanks for the advice, but still no dice.
This just means that WHM doesn't like the hostname set for the server (typically set to your resource number) and wants a Fully Qualified Domain Name (FQDN), such as "server1.yourdomain.com" where yourdomain.com is obviously the "primary" domain you'd be utilizing for the server overall.
Notably, topics like this (since it is service impacting) are likely best suited for direct email support, or our helpdesk (as the forums are more community driven, and have no guaranteed response after all).
Posted: Sat Oct 28, 2006 12:50 pm
Notably, topics like this (since it is service impacting) are likely best suited for direct email support, or our helpdesk
Thanks Myles. Email support it is.