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Emergency reseller server maintenance - 26-Mar-2015

Posted: Wed Mar 25, 2015 5:55 pm
by porcupine
Hello Everyone,

Please be advised of the following maintenance window:

Maintenance Window: Thursday March 26th, 12:01AM - 3:00AM Eastern Time

Affected Device(s): Reseller/Shared servers - www2.pcdc.net through www7.pcdc.net (inclusive)
Affected Customers: Shared/Reseller hosting customers will be affected
Service Impacting: Yes - HTTP services will be restarted as Apache and PHP are upgraded to address newly discovered vulnerabilities. This will result in a short outage as software is recompiled, reconfigured, and restarted.

Details: We will be updating Apache and PHP to address vulnerabilities which were recently discovered, and rated as critical. CPanel released patches/new versions to address this last night, and we believe that patching these as early as reasonably possible is the best decision. Downtime should be minimal (as the services will continue to operate for most of the recompile/reconfiguration operations), and PHP will be updated to version 5.4.39 during this operation. We will be performing each servers upgrade individually during this time period, and do not anticipate any significant delays or issues on the server side.

Regards,

Re: Emergency reseller server maintenance - 26-Mar-2015

Posted: Fri Mar 27, 2015 11:10 am
by lipak
I assume this update went fine.
I just noticed that for all the Reseller servers, both "PHPSysInfo Information" (ex. http://www2.pcdc.net/) and "PHPInfo Details" (ex. http://www2.pcdc.net/phpinfo.php) are showing errors when trying to view the pages. I'm guessing it has to do with the update.

Re: Emergency reseller server maintenance - 26-Mar-2015

Posted: Fri Mar 27, 2015 1:25 pm
by porcupine
Ah, looks like CPanel's apache/php update reset permissions/re-uploaded default CPanel scripts to the /usr/local/apache/htdocs folder (it does that with every update it seems, quite the nuisance).

I've removed the offending index.html files and fixed the permissions, phpinfo.php, and the main phpsysinfo pages should be back up and running now :). Thanks for the heads up!

Re: Emergency reseller server maintenance - 26-Mar-2015

Posted: Fri Mar 27, 2015 1:58 pm
by lipak
No problem. Thanks for fixing it!