Search found 9 matches

by Matt
Fri Jan 30, 2004 6:37 pm
Forum: Sales Related
Topic: Currency?
Replies: 1
Views: 7667

They are in US Dollars.

-Matthew
matt@prioritycolo.com
by Matt
Sun Jan 25, 2004 12:13 am
Forum: Reseller Assistance
Topic: Backup and CronTab
Replies: 5
Views: 9084

The sql databases are backed up weekly along with your directories. Everything is placed together in one compressed file. We don't currently do daily backups because it puts an incredible load on the server and most customers don't have a need for a daily backup. If you want to backup your database ...
by Matt
Tue Dec 16, 2003 10:48 pm
Forum: Reseller Assistance
Topic: NeoMail/Horde/Squirrel
Replies: 4
Views: 12940

Tom,

There's a much easier way to get to your webmail through your webpage:

http://www.domain.com/webmail

Simply use your login/password and it will drop you to the choice menu where you can choose your client.

-Matthew
by Matt
Thu Sep 25, 2003 2:56 pm
Forum: Reseller Assistance
Topic: Subdomains and addon Domains WWW2
Replies: 5
Views: 8620

Marv,

It looks as though your subdomain worked fine:

Current Sub-Domains
--------------------------------------------------------------------------------
firuse.persianpotter.com (firuse)

What addon domain were you trying to add?

-Matthew
by Matt
Wed Sep 24, 2003 7:58 pm
Forum: Reseller Assistance
Topic: Subdomains and addon Domains WWW2
Replies: 5
Views: 8620

Marv, What are your Customer_Number, Resource_Number, and Provision_Number? This will let me see which account is yours and which server you are on. In the future you may want to use our trouble ticket system in place of the message boards. The trouble ticket will e-mail your support request directl...
by Matt
Sat Sep 20, 2003 9:25 am
Forum: Reseller Assistance
Topic: Backup and CronTab
Replies: 5
Views: 9084

jprice, Going through your CPanel access page you choose Cron jobs. Then "Standard". Then you choose how often you want to make the backup. We make weekly backups of every account, so my assumption is that you want a daily backup. Then choose what you want to back and input the command as ...
by Matt
Thu Sep 11, 2003 10:58 am
Forum: Web Hosting Assistance
Topic: additional ftp accounts below /public_html/ ?
Replies: 7
Views: 19151

Have you tried setting the path to /home/zero/public_html/../projects/.

Shouldn't work, but it might as a bug/undocumented feature. Just be sure you change the ownership/permissions of the files to the right user.

-Matthew
by Matt
Wed Feb 26, 2003 9:33 pm
Forum: Reseller Assistance
Topic: Installing PerlDesk 1.5.5 on www6
Replies: 6
Views: 8470

Alexander- Please try to re-install your Perldesk software now. I just installed the DBD::Mysql module for perl so you should be able to run it now. In the future you will find a quicker response if you use our ticket system. You can register for it through <a href="http://www.prioritycolocatio...
by Matt
Fri Sep 06, 2002 3:05 pm
Forum: Suggestions
Topic: domain...
Replies: 5
Views: 15410

Actually, I fixed the auto-login yesterday. It's working fine for me now. Granted I had to hack my way into the administration panel cause only Excal had the info and he couldn't get it fixed... :wink: Anyway, it's working now... give it a try.

-Matthew