Search found 709 matches

by porcupine
Fri Aug 09, 2002 4:31 pm
Forum: Reseller Assistance
Topic: Overselling in WHM
Replies: 1
Views: 5532

CPanel/WHM will only tally the amount of bandwidth used, same with space, etc. not the total amount that you've dolled out to your customers. Potentially limitless reselling is possible, but as you say, it is your responsibility to choose how you allocate your resources, etc. WHM should not hinder o...
by porcupine
Fri Aug 09, 2002 4:29 pm
Forum: Reseller Assistance
Topic: WHM setup of main reseller account
Replies: 6
Views: 11210

Your main domain will not ever show in WHM as far as i know to prevent users from finding ways to modify their accounts, and "hack" their way to new resources, etc. that have not been assigned to them. This is normal, to play with your account, login to CPanel/WHM with the username/passwor...
by porcupine
Fri Aug 09, 2002 4:28 pm
Forum: Reseller Assistance
Topic: nameservers for new accounts
Replies: 4
Views: 9026

Thats correct vito, 1. when you create the account, just let cpanel/whm do its stuff, it'll get it done :) 2. your customers should be using mail.theirdomain.com and ftp.theirdomain.com as cpanel will automatically create that for them. 3. You can give away your nameserver ip addresses whenever nece...
by porcupine
Fri Aug 09, 2002 12:41 am
Forum: Reseller Assistance
Topic: nameservers for new accounts
Replies: 4
Views: 9026

This is just a little inconsistency that we've noticed in CPanel/WHM ever since we've started using it (the nameservers issue), nothing to be concerned by, just something that happens it seems. Previous versions of WHM used to give a reseller their own ip and use that ip for all name based hosting t...
by porcupine
Thu Aug 08, 2002 1:30 pm
Forum: Facility & Network Related
Topic: Unschedueled/Unexpected Downtime
Replies: 4
Views: 9072

Should be if the network engineers analysis of the problem was correct. Cogent has not failed on this location for 8 months prior to this having minimal unschedueled downtime (under 1 hour total for the previous 8 months), and then suddenly there are 3 spikes of downtime in the past week, so it's ob...
by porcupine
Wed Aug 07, 2002 10:25 pm
Forum: Facility & Network Related
Topic: Unschedueled/Unexpected Downtime
Replies: 4
Views: 9072

Ok, Well the good news is, we've found out what the issue is. The master Cogent Cisco Switch, and has failed, and is being replaced tomorrow sometime as they are rushing out and currently configuring a new one to minimize downtime. There will be obviously a small amount of downtime tomorrow, semi-sc...
by porcupine
Wed Aug 07, 2002 12:49 am
Forum: Facility & Network Related
Topic: Unschedueled/Unexpected Downtime
Replies: 4
Views: 9072

Unschedueled/Unexpected Downtime

Well folks, It seems our first unschedueled downtime has come and gone. The network was temporarily unavailable 40-50 minutes. The local Cogent router failed (reason unknown) and the people at Ultranet were called down to assist Cogent as Cogent's remote hands to speed up the process instead of havi...
by porcupine
Tue Aug 06, 2002 12:29 am
Forum: Open Discussion
Topic: A refreshing change
Replies: 6
Views: 21423

Glad im not the only one who thinks these smileys are kinda scary, might steal the WHT ones :D
by porcupine
Sun Aug 04, 2002 9:19 pm
Forum: Reseller Assistance
Topic: Frontpage configuration issue
Replies: 4
Views: 8722

Nope, I'm still getting the wwwwebh@www2.prioritycolocation.com as the from name on the email. Humm, Well i've followed those directions, theres a domain by domain option for it also it looks, but your guess is as good as mine if instructions you've provided don't work properly. If you've got more ...
by porcupine
Fri Aug 02, 2002 4:08 pm
Forum: News
Topic: Weekend off!
Replies: 0
Views: 12011

Weekend off!

Just a FYI to everyone, orders will not be processed this weekend, and noone will be manning the admin, sales, and inquiries emails as im taking the weekend off to go up north. Tech support will still be available via the helpdesk and the forum. I hope to be bad sunday night and back in the swing of...
by porcupine
Fri Aug 02, 2002 2:34 am
Forum: Web Hosting Assistance
Topic: Getting Perl to run...
Replies: 2
Views: 16431

All sorted out, was other issues with the scripts, etc. :)
by porcupine
Fri Aug 02, 2002 2:32 am
Forum: Reseller Assistance
Topic: Frontpage configuration issue
Replies: 4
Views: 8722

give it a try now, i've modified the file (although it wasn't the same file, we're running 5.0, and the option wasn't in there), if it doesen't work, let me know, so i can fix it before i go out this weekend (a weekend off, hurrah!)
by porcupine
Fri Aug 02, 2002 2:26 am
Forum: Sales Related
Topic: Uptime
Replies: 1
Views: 12310

Our link has a 99.99% uptime guarantee to us in turn, we provide a 99.5% uptime guarantee to our customers. In the event of network downtime, you will receive 1 days compensation of your monthly fee's for every .5% of downtime, up to the complete value of that month's fee's (not including tech suppo...
by porcupine
Tue Jul 30, 2002 1:39 pm
Forum: Facility & Network Related
Topic: www2.prioritycolocation.com hiccup
Replies: 0
Views: 5436

www2.prioritycolocation.com hiccup

Just so everyone knows, www2.prioritycolocation.com did have a brief (30 minute) license outage due to problems with the primary license server. It was brought back up 30 minutes later by myself after some tweaking, and this seems to happen occasionally as of recently, although im not too sure why. ...
by porcupine
Mon Jul 29, 2002 11:10 pm
Forum: Web Hosting Assistance
Topic: Getting Perl to run...
Replies: 2
Views: 16431

Hi there :) perl is located in /usr/bin/perl as stated: root@www2 [/usr/bin]# ls -al perl -rwxr-xr-x 2 root root 781260 May 28 01:08 perl* root@www2 [/usr/bin]# ./perl -v This is perl, v5.6.1 built for i686-linux Hope that helps, i know nothing about debugging perl scripts myself though.