The page cannot be displayed

Technical support for general webhosting clients and questions relating to their webhosting services.

Moderator: Admins

Post Reply
psssst
newbie
Posts: 1
Joined: Thu Apr 01, 2004 9:56 pm

The page cannot be displayed

Post by psssst »

Hi,

I lately had lots of "The page cannot be displayed" and "Cannot find server or DNS Error" with my site.

What could be the problem?
Ping and tracert are OK but I can't see my site with my browser.
My ftp account works well.

Thanks for the help!

Customer Number: 298
UserName: psssstq

--------
C:\Documents and Settings\Administrator>ping www.psssst.qc.ca

Pinging psssst.qc.ca [66.11.176.91] with 32 bytes of data:

Reply from 66.11.176.91: bytes=32 time=16ms TTL=57
Reply from 66.11.176.91: bytes=32 time=64ms TTL=57
Reply from 66.11.176.91: bytes=32 time=15ms TTL=57
Reply from 66.11.176.91: bytes=32 time=13ms TTL=57

Ping statistics for 66.11.176.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 64ms, Average = 27ms

--------

C:\Documents and Settings\Administrator>tracert www.psssst.qc.ca

Tracing route to psssst.qc.ca [66.11.176.91]
over a maximum of 30 hops:

1 30 ms 14 ms 6 ms 10.17.0.1
2 10 ms 20 ms 6 ms modemcable114.243-200-24.mc.videotron.ca [24.200
.243.114]
3 8 ms 5 ms 15 ms 10.154.0.27
4 11 ms 6 ms 6 ms ia-piex-bb02-ge3-0.vtl.net [207.96.146.9]
5 13 ms 36 ms 16 ms ia-fnrt-bb02-pos9-0.vtl.net [207.253.253.198]
6 15 ms 12 ms 37 ms gw-priority.torontointernetxchange.net [198.32.2
45.41]
7 53 ms 16 ms 15 ms www2.pcdc.net [66.11.176.91]

Trace complete.
porcupine
Site Admin
Posts: 676
Joined: Wed Jun 12, 2002 5:57 pm
Location: Toronto, Ontario
Contact:

Post by porcupine »

Hello psssst,

As noted in our Network Related forum, we were doing scheduled maintenance on the www2 server. Unfortunatly that maintenance backfired completely due to some bad parts (a bad DIMM of RAM), and as such, the maintenance period extended far past what it was expected to take.

More information regarding this matter can be fond at:

http://www.prioritycolo.com/forum/viewtopic.php?t=176

You have my appologies for any inconvinience this may have caused.

Regards,
Myles Loosley-Millman
Priority Colo Inc.
myles@prioritycolo.com
http://www.prioritycolo.com
Post Reply