Emergency reseller server maintenance - 26-Mar-2015

Announcements concerning Networking & Related News, Planned Outages, Anything which may affect your services.

Moderator: Admins

Post Reply
porcupine
Site Admin
Posts: 703
Joined: Wed Jun 12, 2002 5:57 pm
Location: Toronto, Ontario
Contact:

Emergency reseller server maintenance - 26-Mar-2015

Post by porcupine »

Hello Everyone,

Please be advised of the following maintenance window:

Maintenance Window: Thursday March 26th, 12:01AM - 3:00AM Eastern Time

Affected Device(s): Reseller/Shared servers - www2.pcdc.net through www7.pcdc.net (inclusive)
Affected Customers: Shared/Reseller hosting customers will be affected
Service Impacting: Yes - HTTP services will be restarted as Apache and PHP are upgraded to address newly discovered vulnerabilities. This will result in a short outage as software is recompiled, reconfigured, and restarted.

Details: We will be updating Apache and PHP to address vulnerabilities which were recently discovered, and rated as critical. CPanel released patches/new versions to address this last night, and we believe that patching these as early as reasonably possible is the best decision. Downtime should be minimal (as the services will continue to operate for most of the recompile/reconfiguration operations), and PHP will be updated to version 5.4.39 during this operation. We will be performing each servers upgrade individually during this time period, and do not anticipate any significant delays or issues on the server side.

Regards,
Myles Loosley-Millman
Priority Colo Inc.
myles@prioritycolo.com
http://www.prioritycolo.com
lipak
newbie
Posts: 10
Joined: Sat Jun 12, 2004 12:31 pm

Re: Emergency reseller server maintenance - 26-Mar-2015

Post by lipak »

I assume this update went fine.
I just noticed that for all the Reseller servers, both "PHPSysInfo Information" (ex. http://www2.pcdc.net/) and "PHPInfo Details" (ex. http://www2.pcdc.net/phpinfo.php) are showing errors when trying to view the pages. I'm guessing it has to do with the update.
porcupine
Site Admin
Posts: 703
Joined: Wed Jun 12, 2002 5:57 pm
Location: Toronto, Ontario
Contact:

Re: Emergency reseller server maintenance - 26-Mar-2015

Post by porcupine »

Ah, looks like CPanel's apache/php update reset permissions/re-uploaded default CPanel scripts to the /usr/local/apache/htdocs folder (it does that with every update it seems, quite the nuisance).

I've removed the offending index.html files and fixed the permissions, phpinfo.php, and the main phpsysinfo pages should be back up and running now :). Thanks for the heads up!
Myles Loosley-Millman
Priority Colo Inc.
myles@prioritycolo.com
http://www.prioritycolo.com
lipak
newbie
Posts: 10
Joined: Sat Jun 12, 2004 12:31 pm

Re: Emergency reseller server maintenance - 26-Mar-2015

Post by lipak »

No problem. Thanks for fixing it!
Post Reply