Scheduled Tor1 UPS Maintenance - 04-Aug-2015

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porcupine
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Scheduled Tor1 UPS Maintenance - 04-Aug-2015

Post by porcupine »

Hi Folks,

Please be advised of the following maintenance window:

Maintenance Window: Tuesday August 4th, 9:30am - 4:00pm Eastern time
Facility: Tor1 - 151 Front street west
Affected Device: 151 Front st., suite 818 - UPS-A.tor1 & UPS-B.tor1
Affected Customers: Colocation, dedicated server, and hosting customers
Service Impacting: No - precautionary notice only

Details: Powerware will be performing the standard annual maintenance on both UPS units. While we do not expect this to be a service impacting maintenance, the UPS unit(s) will be operating on bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. We expect each UPS unit to be on bypass for less than 30 minutes during this maintenance window, allowing technicians sufficient time to perform any/all invasive tests & maintenance items that need to be performed. The bypass will be staggered, to ensure both units are not on bypass at the same time.

Customers will note that this is a duplicate/continuation of the maintenance performed on 20-Jul-2015, in which problems were encountered during a firmware upgrade on the UPS-A.tor1 UPS unit, which prevented us from completing all desired maintenance items within the allocated time period. This new maintenance window is intended to finalize changes which were made to UPS-A.tor1 during the previous maintenance event, and to perform the full annual maintenance on the UPS-B.tor1 unit, along with its corresponding firmware upgrade.

Regards,
Myles Loosley-Millman
Priority Colo Inc.
myles@prioritycolo.com
http://www.prioritycolo.com
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