Scheduled Tor1 UPS Maintenance - 04-Oct-2017 - 9:00am - 2:00pm Eastern Time
Posted: Fri Sep 29, 2017 12:50 pm
Hi Folks,
Please be advised of the following maintenance window:
Maintenance Window: Wednesday October 4th 2017, 9:00am - 2:00pm Eastern Time
Affected Device: UPS-A.tor1, UPS-B.tor1
Affected Customers: Web Hosting Customers, Dedicated Server Customers, Colocation Customers
Service Impacting: No - Precautionary Notice Only
Details: Powerware will be performing standard preventative maintenance on both UPS units. While we do not expect this to be a service impacting maintenance, the UPS unit(s) will be operating on bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. We expect each UPS unit to be on bypass for less than 30 minutes during this maintenance window, allowing technicians sufficient time to perform any/all invasive tests & maintenance items that need to be performed. The bypass will be staggered, to ensure both units are not on bypass at the same time.
This inspection & maintenance has been scheduled to complete prior to a building-wide full-load generator test, which will take place on 28-Oct-2017. We will be issuing a separate maintenance notice regarding the full-load generator test to ensure there is no confusion between the two activities.
Regards,
Please be advised of the following maintenance window:
Maintenance Window: Wednesday October 4th 2017, 9:00am - 2:00pm Eastern Time
Affected Device: UPS-A.tor1, UPS-B.tor1
Affected Customers: Web Hosting Customers, Dedicated Server Customers, Colocation Customers
Service Impacting: No - Precautionary Notice Only
Details: Powerware will be performing standard preventative maintenance on both UPS units. While we do not expect this to be a service impacting maintenance, the UPS unit(s) will be operating on bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. We expect each UPS unit to be on bypass for less than 30 minutes during this maintenance window, allowing technicians sufficient time to perform any/all invasive tests & maintenance items that need to be performed. The bypass will be staggered, to ensure both units are not on bypass at the same time.
This inspection & maintenance has been scheduled to complete prior to a building-wide full-load generator test, which will take place on 28-Oct-2017. We will be issuing a separate maintenance notice regarding the full-load generator test to ensure there is no confusion between the two activities.
Regards,