Please be advised of the following maintenance window:
Maintenance Window: Tuesday November 29th, 2022 - 9:00am - 3:00pm Eastern Time
Affected Device: UPS-A.tor2, UPS-B.tor2
Affected Customers: Colocation Customers [in Tor2]
Service Impacting: No - Precautionary Notice Only
Details: Powerware will be performing standard preventative maintenance on both UPS units. While we do not expect this to be a service impacting maintenance, the UPS unit(s) will be operating on bypass for a portion of the maintenance window, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator.
As such, this should be considered a precautionary maintenance window. We expect each UPS unit to be on bypass for less than 30 minutes during this maintenance window, allowing technicians sufficient time to perform any/all invasive tests & maintenance items that need to be performed. The bypass will be staggered, to ensure both units are not on bypass at the same time.
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