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Tor1 > Tor2 fiber maintenance - 05-Dec-2024, 12:01am - 6:30am Eastern

Posted: Fri Nov 22, 2024 5:16 pm
by porcupine
Hi Folks,

Please be advised of the following maintenance period(s):

Maintenance Window: Thursday December 5th, 2024, 12:01am - 6:30am Eastern Time
Affected Device: Tor1 > Tor2 dark fiber - "West" Path (DWDM2.tor1 & DWDM2.tor2)
Affected Customers: Customers with direct wave services between the Tor1/Tor2 facilities.
Service Impacting: Wave services - Yes / everything else - no (precautionary notice only)
Expected Impact: Wave Services - service interruption, up to 6 hours.

Details: We have received a maintenance notification from the [West path] fiber provider, indicating:

"As part of our ongoing efforts to improve the performance, reliability and integrity of our network, we will be performing a fiber migration on Thursday December 5th 2024 between 12:01am and 6:00am EST. This activity involves cable pull and splicing work on our internal network infrastructure."

Our general network connectivity between the facilities operates over redundant pairs of DWDM units (covering the East and West fiber paths), customers who purchase 10GE wave services from us between the two facilities, and have a wave on the West path, will observe an outage to affected services during the maintenance window.

We do not anticipate any appreciable impact to other customers during this maintenance, due to the redundancies in place.

Regards,