UPS-A.tor1 battery replacement - 19-Nov-2026 - 8:00am - 3:00pm
Posted: Wed Nov 11, 2026 2:34 pm
Hi Folks,
Please be advised of the following maintenance window:
Maintenance Window: Thursday November 19th, 2026, 8:15am - 3:00pm Eastern Time
Affected Device: UPS-A.tor1
Affected Customers: Tor1 colocation, and dedicated server customers
Service Impacting: No - Precautionary Notice Only
Details: We will be replacing the UPS batteries powering UPS-A.tor1. The batteries in this unit have been in service for roughly 6 years, and are reaching the end of their expected service life. We will be replacing the batteries with larger units (~10% higher rated capacity), a longer design life (16 year vs. 8 year).
While we do not expect this to be a service impacting maintenance, the UPS unit will be operating on battery bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. Batteries will be replaced on a shelf by shelf basis, and efforts will be made to minimize time on bypass as one would reasonably expect.
We do not expect the replacement operation to take the entire window, but are booking enough time to account for potential starting delays/issues/etc., and to ensure the work is done in a safe and orderly manner. Updates will be posted to our maintenance feed on Twitter as the work progresses.
Regards,
Please be advised of the following maintenance window:
Maintenance Window: Thursday November 19th, 2026, 8:15am - 3:00pm Eastern Time
Affected Device: UPS-A.tor1
Affected Customers: Tor1 colocation, and dedicated server customers
Service Impacting: No - Precautionary Notice Only
Details: We will be replacing the UPS batteries powering UPS-A.tor1. The batteries in this unit have been in service for roughly 6 years, and are reaching the end of their expected service life. We will be replacing the batteries with larger units (~10% higher rated capacity), a longer design life (16 year vs. 8 year).
While we do not expect this to be a service impacting maintenance, the UPS unit will be operating on battery bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. Batteries will be replaced on a shelf by shelf basis, and efforts will be made to minimize time on bypass as one would reasonably expect.
We do not expect the replacement operation to take the entire window, but are booking enough time to account for potential starting delays/issues/etc., and to ensure the work is done in a safe and orderly manner. Updates will be posted to our maintenance feed on Twitter as the work progresses.
Regards,