Uptime
Posted: Wed Jul 31, 2002 5:35 pm
Hi.
I am looking for a reseller account. I sent a message with several questions to sales@... but I forgot to add something.
I see on this page (http://www.prioritycolocation.com/about.shtml) that you have a 99.99% Guaranteed Link Uptime (less than 8 hours per month downtime). This means that you will give me back the all the money for that month or:
- just appologize
- pay back only for downtime
- refund if I will also leave your network
etc.
The annouced downtimes are included in the 8 hours frame?
Can you tell me if you refunded someone until now? Why?
Regards,
Daniel
I am looking for a reseller account. I sent a message with several questions to sales@... but I forgot to add something.
I see on this page (http://www.prioritycolocation.com/about.shtml) that you have a 99.99% Guaranteed Link Uptime (less than 8 hours per month downtime). This means that you will give me back the all the money for that month or:
- just appologize
- pay back only for downtime
- refund if I will also leave your network
etc.
The annouced downtimes are included in the 8 hours frame?
Can you tell me if you refunded someone until now? Why?
Regards,
Daniel