Hi Folks,
Please be advised of the following maintenance window:
Maintenance Window: Friday September 18th, 2026; 11:00PM - 7:00AM Eastern Time
Facility: Tor1
Affected Device: www2.pcdc.net, www3.pcdc.net shared/reseller hosting servers
Affected Customers: Customers with shared/reseller accounts on the above noted servers
Service Impacting: Yes - Full server migration for www3.pcdc.net server, system reboots for www2.pcdc.net server
Details:
We will be migrating customers from the legacy www3.pcdc.net server onto the new virtualized www2.pcdc.net server. The www3.pcdc.net servers operating system has been on an extended support cycle for roughly two years at this point; While this provides long term stability, it represents a server full of older software, which potentially doesn't support desirable new features, etc.
The existing www2.pcdc.net server will be allocated a larger chunk of resources in the virtualized environment, and the servers will be consolidated to help ensure we can continue to provide cost effective operations for the resellers going forward.
This move will enable a number of Quality Of Life features not present on the current platform, which will help future-proof operations (IE: substantially faster reboots, system snapshots, faster/easier migration to new hardware down the road, future redundancy options, etc.).
In addition to this, the new server is running Cloundlinux 10, which should help further address system stability concerns by isolating resource contention between accounts/resellers/etc. on a more granular basis (IE: cpu/memory/SQL/IO limits, to help reduce the events where overly busy/run-away accounts impact others, and reduce instances of "noisy neighbours").
The migration will begin at 11:00pm, and we will be shutting down email on the old www3.pcdc.net system for the duration of the migration to help avoid duplicate/lost/missing messages during migration. We will use the cPanel migration tools to transfer the accounts to the new system, and post updates to our twitter account ( https://www.twitter.com/pcolomaint ), as the operation proceeds.
We expect to reboot the www2.pcdc.net server several times during the migration. This will be done at the start of the maintenance to verify the initial state, and at the end of the maintenance to confirm the finished state, to ensure all IP's successfully migrate to the new server, and all processes/related services start without issues after the migration has completed.
Note: accounts on the new system will default to PHP 8.5 (latest stable), but will have PHP v8.4, and v8.3 available for customers who run into any issues with v8.5. SQL (MariaDB) will be migrated from v10.3, to v10.11. As the new www2.pcdc.net server has already been running for some time, we hope the transition will be smooth, as early teething issues have already been resolved on the platform.
Customers who encounter issues after migration should open helpdesk tickets (IE: emailing either support@prioritycolo.com, or interacting with our helpdesk @ https://helpdesk.prioritycolo.com ), to ensure any issues get resolved promptly.
Scheduled www3.pcdc.net reseller server replacement - 18-Sep-2026 - 11:00pm Eastern
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