Please be advised of the following maintenance window:
Maintenance Window: Thursday September 12th, 9:00am - 2:00pm Eastern Time
Affected Device: UPS-A.tor1, UPS-B.tor1
Affected Customers: Web Hosting/Reseller Hosting Customers, Dedicated Server Customers [in Tor1], Colocation Customers [in Tor1]
Service Impacting: No - Precautionary Notice Only
Details: Powerware will be performing standard preventative maintenance on both UPS units. While we do not expect this to be a service impacting maintenance, the UPS unit(s) will be operating on bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. We expect each UPS unit to be on bypass for less than 30 minutes during this maintenance window, allowing technicians sufficient time to perform any/all invasive tests & maintenance items that need to be performed. The bypass will be staggered, to ensure both units are not on bypass at the same time.
This inspection & maintenance has been scheduled to complete prior to the buildings scheduled major Power Maintenance event (aka "Diesel Day"), which we expect to see scheduled for 19-Oct-2019. We will be issuing a separate maintenance notice regarding "Diesel Day" once final confirmation and schedule information have been received from building management.
Announcements concerning Networking & Related News, Planned Outages, Anything which may affect your services.
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