Scheduled UPS Maintenance - 25-Feb-2014 - 8:00am - 12:00pm

[porcupine]

Hi Guys,

Please be advised of the following maintenance window:

Maintenance Window: Tuesday February 25th, 8:00am - 12:00pm Eastern Time
Facility: Tor1 - 151 Front Street West
Affected Device: 151 Front St., Suite 818 - UPS-A & UPS-B
Affected Customers: Colocation, Dedicated Server, and Hosting Customers
Service Impacting: No - Precautionary Notice Only

Details: Powerware will be performing the standard annual maintenance on both UPS units. While we do not expect this to be a service impacting maintenance, the UPS unit(s) will be operating on bypass, and should utility power fail at this time, there will be an interruption in services as the Automatic Transfer Switch (ATS) switches power from utility to generator. As such, this should be considered a precautionary maintenance window. We expect each UPS unit to be on bypass for less than 30 minutes during this maintenance window, allowing technicians sufficient time to perform any/all invasive tests & maintenance items that need to be performed. The bypass will be staggered, to ensure both units are not on bypass at the same time.

Customers may notice that it's been less then a year since the last annual maintenance. We've moved the date of our maintenance up, to ensure it occurs before the buildings annual power maintenance. My apologies to customers who have received a series of maintenance notices in a short period of time, admittedly several maintenance items have been planned to occur just before the buildings power maintenance, resulting in a series of notices occurring in a short period of time, which would otherwise be spread out over several months.

Regards,